SECURE BY DESIGN

Your app is the trust boundary.

Insider stores what your SDK is configured to send. Ignore paths, scrubbing, and PII controls live in your app — before a beam leaves your servers.

Get started with the SDK Read privacy policy

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SDK-based scrubbing

Path ignore lists, scrubbing, and PII settings are configured directly in the SDK. Data is sanitized at the source—before it ever leaves your servers. You maintain absolute control over the data lifecycle.

insider.init({
    dsn: "https://@insider.com",
    scrub_fields: ["password", "token", "ssn"],
    ignore_paths: ["/health", "/metrics"]
})

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HTTPS Beams

All telemetry footprints are transmitted via encrypted HTTPS channels using project-specific credentials (DSN). We ensure zero data exposure during transit.

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Credential Rotation

Revoke or rotate DSN and footprint tokens instantly via the dashboard. Maintain security hygiene without redeploying code in most cases.

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Non-Raising SDK

Our SDK is architected for zero-impact on your application logic. If Insider becomes unreachable, the SDK fails silently and will not raise exceptions into your app.

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Opt-in Scrubbing

Sensitive-key scrubbing defaults are opt-in. You choose exactly what to redact, giving you the flexibility to balance observability with compliance requirements.

Data Sovereignty & Handling

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Multi-Tenant Isolation

Strict data partitioning ensures that your footprints and issues are never visible or accessible to other organizations.
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Configurable Retention

Telemetry data is automatically purged based on your plan's retention period (7 to 90 days), minimizing long-term data risk.
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Granular RBAC

Invite members with specific roles (Owner, Admin, Member) to control who can view footprints or manage project credentials.

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